Need More Help?

Here you will find all the relevant information for contacting our Customer Service Team.

Please note: our Customer Service is unavailable at weekends and on Austrian Public Holidays.

We are open to all suggestions and feedback that our customers have to offer, whether in relation to our product assortment or how to improve our Customer Service. Simply send us an email. We look forward to hearing from you!

Regretfully, Bikeonlineshop is solely an e-commerce, thus we are only available online. 

Unfortunately, we are unable to offer any wholesale prices. The products that are listed in our online shop is directed toward the end consumer. 

Please report any website or system errors to our Customer Service Team.

Please report any product prices found listed at lower rates to our Customer Service Team. Also include the name of the source, item number and price listed, as well as the item number and price listed in our shop for review.

Unfortunately, Bikeonlineshop does not have a printed catalogue. We are continuously adding new products and brands to our assortment, making it near to impossible to keep a printed catalogue up-to-date.

All our available product can be viewed online.